Terms and Conditions

These Terms include the following documents, as updated from time to time:

1. the Terms of Acceptable Use;
2. the Privacy Policy;
3. the Data Processing Addendum, where applicable, available upon request;
4. any Service Level Terms, Support Terms, implementation terms, product-specific terms, or feature-specific terms that we make available on our website or in an Order Form; and
5. any applicable Order Form, checkout page, online purchase flow, statement of work, or other ordering document accepted by you and us.

In the event of any conflict, the order of precedence will be:

1. a signed written agreement between you and QR TIGER that expressly governs the applicable Services;
2. the applicable Order Form or statement of work;
3. any product-specific terms, Service Level Terms, Support Terms, implementation terms, or Data Processing Addendum;
4. these Terms; and
5. the Privacy Policy and other referenced website policies.

For the avoidance of doubt, the Terms of Acceptable Use will control over any inconsistent third-party or feature-specific usage terms with respect to acceptable use, abuse, safety, and platform integrity matters.

If you have a separate written agreement signed by authorized representatives of both parties covering the same Services, that agreement will control to the extent of any conflict with these Terms.

Any purchase order, procurement form, vendor onboarding document, or similar document issued by you will be for administrative convenience only and will not modify these Terms unless expressly agreed in writing by authorized representatives of both parties.

We may update these Terms from time to time. Unless we say otherwise, an update becomes effective at the earlier of: (i) the renewal of your then-current Subscription Term, (ii) your purchase of a new Service or renewal, or (iii) your continued access to or use of the Services after the updated Terms become effective. We will use reasonable efforts to provide notice of material changes by email, account notice, website posting, or another reasonable method.

The effective date of these Terms is the earliest of: (a) the date you first access or use the Services, (b) the date you click to accept these Terms, or (c) the effective date of your first Order Form or online order referencing these Terms.

Subject to these Terms, QR TIGER grants you a limited, non-exclusive, non-transferable, non-sublicensable right during the applicable Subscription Term to access and use the Services in accordance with the applicable service plan, documentation, Order Form, and Terms of Acceptable Use.

You must provide accurate, current, and complete information in connection with registration and account administration. We may refuse registration, reclaim usernames, or suspend credentials that we reasonably consider inappropriate, insecure, misleading, or used in violation of these Terms.

You may use the Services only if you have legal capacity to enter into a binding agreement and are not prohibited from using the Services under applicable law.

We will use commercially reasonable efforts to provide the Services as described in these Terms and any applicable Order Form.

Unless otherwise stated in an Order Form or Support Terms, support is provided through email at it@qrtiger.com. Any enhanced, enterprise, onboarding, implementation, migration, or telephone support may be subject to additional fees or separate terms.

The Services are online, subscription-based offerings that may evolve over time. We may modify features, interfaces, or components of the Services from time to time, provided such changes do not materially reduce the core functionality of the Services purchased by you during the then-current paid Subscription Term, except where required for legal, security, safety, or third-party dependency reasons.

We may make beta, pilot, preview, early access, experimental, or evaluation features available ("Beta Offerings"). Beta Offerings may be changed, discontinued, or not made generally available at any time. Unless expressly stated otherwise, Beta Offerings are provided "as is," without SLA, support, indemnity, warranty, or liability commitments.

ReviewCook is designed to help businesses request, organize, and manage genuine reviews with less manual work. Depending on your plan, features may include QR codes, hosted review pages, AI-assisted review draft suggestions, sentiment or feedback routing, analytics, exports, CRM or webhook integrations, browser-based automation tools, and physical QR stands, stickers, cards, or similar materials.

Reviewers remain responsible for deciding whether to leave a review, what rating to give, what text to submit, and whether to edit, regenerate, decline, or post any AI-assisted draft suggestion.

Reviewers are not parties to these Terms unless they separately accept terms presented to them. The Customer is responsible for ensuring that its use of the Services with Reviewers complies with applicable law, platform rules, and required notices and consents.

You must use the Services only in compliance with applicable laws, regulations, and industry requirements, including laws relating to privacy, data protection, export controls, sanctions, advertising, electronic communications, anti-spam, consumer protection, and intellectual property.

You are responsible for providing all required notices and obtaining all rights, permissions, and consents necessary for your and our lawful use, processing, transfer, hosting, display, and transmission of your Customer Data and other materials submitted through the Services.

You are responsible for obtaining and maintaining all equipment, connectivity, systems, browsers, servers, software, credentials, domains, DNS settings, and other ancillary services needed to access or use the Services. You are also responsible for safeguarding account credentials and for all activity occurring under your accounts, whether or not authorized by you.

You must notify us in writing before using the Services in any manner that involves or may involve Regulated Data. "Regulated Data" means any data, content, information, or materials subject to specific legal, regulatory, contractual, governmental, or industry-standard requirements regarding privacy, confidentiality, security, breach notification, use, disclosure, transfer, retention, deletion, audit, or access, including Protected Health Information and Electronic Protected Health Information under HIPAA, payment card data, consumer financial information, student records, children's data, tax information, biometric data, sensitive personal data, government-regulated information, and criminal justice information. Unless expressly agreed by QR TIGER in writing, the Services are not intended for regulated or high-risk uses.

If the Services permit custom domains, DNS routing, redirect functionality, or hosted destination pages, you are responsible for your domain ownership, DNS configuration, redirects, and any external hosting environment that you use.

You must use ReviewCook only to request and manage feedback from real reviewers based on their actual experiences. You must not use the Services to create fake reviews, misleading reviews, biased ratings, duplicate reviews, or reviews from people who did not genuinely interact with your business.

You must not offer payment, discounts, free goods or services, rewards, or other incentives in exchange for a review, a positive rating, a review revision, or removal of a negative review. You must not discourage negative reviews, selectively solicit only positive reviews, require reviewers to leave reviews while on your premises, pressure reviewers to post reviews, or ask them to include specific wording.

AI-generated review drafts are suggestions only. The Reviewer must have genuine experience, must be free to edit or reject the draft, and must approve the final review before posting. You are responsible for making sure your use of AI draft suggestions is lawful, accurate, honest, and consistent with any third-party platform rules that apply.

The Services may allow Reviewers to send feedback privately to your business. You must not use this feature to prevent, suppress, discourage, or punish honest negative reviews. Reviewers must remain free to share genuine reviews on any platform where they choose to do so.

If you operate a clinic, dental office, medical practice, financial service, or other regulated business, you are responsible for ensuring that your use of the Services does not collect, request, display, or publish protected health information, financial information, children's information, or other sensitive information unless you have all required rights, consents, notices, and agreements in place.

1. reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive source code, object code, underlying ideas, know-how, or algorithms of the Services;
2. modify, copy, create derivative works from, or disclose any portion of the Services except as expressly permitted by us;
3. use the Services for timesharing, service bureau, benchmarking for competitive purposes, or to build a competing product or service;
4. remove, obscure, or alter proprietary notices, labels, or technical protections;
5. probe, scan, test, or exploit the vulnerability of any system or network connected with the Services;
6. interfere with, disrupt, overload, impair, or attempt to overwhelm the integrity, performance, or availability of the Services or related systems or networks;
7. access or search the Services by any means other than our publicly supported interfaces;
8. use the Services to send unlawful, deceptive, unsolicited, or unauthorized communications, spam, phishing, or similar abusive traffic;
9. impersonate another person or entity, falsely imply affiliation or sponsorship, or disguise the origin of any content, data, or transmission;
10. upload, transmit, store, or otherwise use content that is unlawful, infringing, harmful, fraudulent, hateful, obscene, defamatory, threatening, violent, discriminatory, or otherwise objectionable;
11. use the Services in a manner that violates the Terms of Acceptable Use; or
12. use the Services in connection with regulated, high-risk, safety-critical, or prohibited use cases not expressly approved by us in writing.
13. use the Services to generate, request, post, or facilitate fake, misleading, biased, incentivized, or non-genuine reviews or ratings;
14. use the Services to discourage negative reviews, selectively solicit positive reviews, gate reviewers based on sentiment, or otherwise manipulate a public rating;
15. require, pressure, or script reviewers to leave a rating or review, or ask reviewers to include specific content in a review;
16. post on behalf of a reviewer, use a reviewer's account without authorization, use multiple accounts to mimic reviewer's activity, or use device tampering, emulators, bots, or similar methods to mimic genuine engagement;
17. use automation features to bypass security controls, violate third-party platform rules, mislead users, or create review activity that is not based on a real customer experience;
18. use AI-generated drafts to create content that is false, defamatory, deceptive, offensive, discriminatory, repetitive, irrelevant, promotional, or otherwise prohibited by these Terms or third-party platform rules; or
19. use ReviewCook in a way that would reasonably be expected to harm the integrity of customer reviews, third-party review platforms, or consumer trust.

To the extent applicable, the software and documentation are commercial items and commercial computer software documentation, and any government use is subject only to these Terms.

As between the parties, you retain all right, title, and interest in and to Customer Data.

You grant QR TIGER and its affiliates, subprocessors, and service providers a non-exclusive, worldwide, limited license to host, copy, transmit, display, process, modify, and otherwise use Customer Data only as needed to provide, secure, maintain, support, improve, and enforce the Services and these Terms, and as otherwise permitted by applicable law and our Privacy Policy and DPA.

QR TIGER and its licensors retain all right, title, and interest in and to the Services, software, APIs, documentation, interfaces, templates, hosted pages, designs, visual layouts, know-how, improvements, derivatives, and all related intellectual property rights.

The Services are licensed or provided on a subscription basis. No ownership rights are transferred to you, regardless of the use of the words "purchase," "sale," or similar terms.

If you provide suggestions, ideas, recommendations, enhancement requests, corrections, or other feedback regarding the Services, you grant QR TIGER a perpetual, irrevocable, worldwide, non-exclusive, transferable, sublicensable, royalty-free right to use that feedback without restriction or compensation.

Unless expressly agreed otherwise in writing, data exported or migrated by you consists only of Customer Data and associated QR code or account records. Company-generated or Company-hosted materials, including hosted link pages, templates, landing pages, interfaces, design assets, and proprietary file formats, remain QR TIGER property and are not transferable or reproducible except as expressly permitted by these Terms.

AI-generated draft suggestions are provided for review, editing, and approval by the reviewer. QR TIGER does not claim ownership of the final review text a reviewer submits to a third-party platform, but that platform's own terms may govern the review after submission.

ReviewCook may help prepare or route draft text, but the person submitting a review is responsible for the content they choose to post. You must not represent AI-generated draft suggestions as independent customer opinions unless the reviewer has reviewed, approved, and submitted them voluntarily.

To the extent QR TIGER processes personal data on your behalf, the Data Processing Addendum, available upon request applies and is incorporated into these Terms.

QR TIGER will use commercially reasonable technical and organizational measures designed to protect the Services against unauthorized access, use, alteration, or disclosure.

You are responsible for (a) using the Services appropriately for the sensitivity of your data, (b) securing your credentials, systems, devices, and domains, and (c) maintaining backups as appropriate for your business.

Reviews submitted to Google, Google Maps, or any other public review platform may become public and may be processed under that platform's terms and privacy rules. You are responsible for giving appropriate notices to reviewers before collecting, routing, or processing their feedback or personal information through the Services.

Each party may disclose non-public business, technical, financial, or other confidential information ("Confidential Information") to the other. The receiving party will use reasonable care to protect the disclosing party's Confidential Information and will not use or disclose it except as necessary to perform under these Terms, exercise rights under these Terms, or as otherwise permitted herein.

Confidential Information does not include information that the receiving party can document: (a) is or becomes public through no breach of these Terms, (b) was known to the receiving party before disclosure, (c) was rightfully received from a third party without restriction, or (d) was independently developed without use of the disclosing party's Confidential Information.

A party may disclose Confidential Information to the extent required by law, subpoena, court order, or regulatory request, provided that, where legally permitted, it gives prior notice and reasonably cooperates to seek confidential treatment.

Each party's confidentiality obligations will continue for five (5) years after disclosure, except with respect to trade secrets and personal data, which will remain protected for so long as they qualify for protection under applicable law or these Terms.

We may collect and analyze usage, diagnostic, operational, telemetry, support, and performance data relating to the Services.

We may use such information to provide, maintain, secure, support, troubleshoot, improve, and develop the Services and related offerings, and to generate aggregate or de-identified analytics, reports, benchmarks, and business insights, provided that we do not publicly identify you except as expressly permitted under these Terms.

The Services may interoperate with third-party platforms, apps, APIs, websites, domains, hosting providers, communication services, analytics tools, CRMs, payment processors, and similar third-party services ("Third-Party Platforms").

You authorize QR TIGER to access and exchange relevant data with Third-Party Platforms as necessary to support the integration. You are responsible for your relationships with Third-Party Platforms, compliance with their terms, and maintaining required accounts and permissions.

QR TIGER is not responsible for any Third-Party Platform, including its availability, security, functionality, APIs, network, or use of Customer Data after export or transfer. We do not guarantee that any integration will continue and may disable integrations where necessary for legal, operational, security, or commercial reasons.

You are responsible for obtaining and maintaining all rights, licenses, permissions, and consents required for any third-party materials you request us to use or that you provide in connection with the Services, including fonts, images, audio, video, templates, content, and software.

ReviewCook may help you create workflows that connect reviewers to Google, Google Maps, or other review platforms. QR TIGER is not Google and does not control Google or any other Third-Party Platform. Google or another platform may reject, remove, delay, restrict, moderate, or refuse to display reviews under its own rules.

You are responsible for reviewing and following all third-party platform rules that apply to your business and review collection practices, including rules on genuine reviews, fake engagement, incentives, rating manipulation, conflicts of interest, restricted content, and review solicitation.

Some ReviewCook features may help automate parts of a review workflow, including local browser scripts or tools that interact with a browser environment. You must install and use any automation tool only where lawful and permitted by the applicable platform, browser, device, account, and network rules. You are responsible for the devices, browsers, accounts, permissions, and local environments where you install or run those tools.

Unless an applicable feature clearly states otherwise, ReviewCook does not require reviewers to provide Google account credentials to QR TIGER. You must not use the Services to request, collect, store, or misuse a reviewer's Google password, authentication token, or other account credential.

Unless we expressly state otherwise in writing, ReviewCook is not owned by, endorsed by, sponsored by, certified by, or affiliated with Google, Google Maps, or Google Business Profile.

You must pay all fees specified in the applicable Order Form, checkout flow, or pricing page. Except as expressly stated otherwise, fees are quoted and payable in U.S. Dollars, are net of taxes, and are non-cancellable and non-refundable except as expressly provided in these Terms or required by law.

If we invoice you, payment is due within thirty (30) days after the invoice date unless a different period is stated in the applicable Order Form. Late amounts may accrue interest or service charges at the lesser of 1.5% per month plus reasonable costs of collection.

If you provide a recurring payment method, you authorize us or our payment processor to charge the recurring payment method for all fees, usage charges, renewals, taxes, and other amounts due during the Subscription Term.

If your use exceeds plan limits, service capacity, API allowances, included users, domains, storage, messaging, or other applicable metrics, we may charge you for such excess usage at then-current rates or require that you upgrade your plan.

You must notify us of any good-faith billing dispute within sixty (60) days after the date of the first invoice or statement on which the disputed charge appeared, or you waive the dispute to the fullest extent permitted by law.

All fees exclude taxes, duties, levies, withholdings, and similar governmental charges. You are responsible for all such amounts except taxes based on QR TIGER's net income. If you are required by law to withhold taxes from any payment, the fees payable by you will be increased as necessary so that QR TIGER receives the amount it would have received absent the withholding.

If we make a free plan, trial, pilot, promotional offer, or freemium feature available, we may change or end it at any time unless a written agreement says otherwise. Trial or free features may have limited functionality, support, storage, usage, export, hardware, or integration rights.

Our pricing page may describe plan names, including usage, hardware quantities, support levels, and feature limits. Those details may change for future purchases or renewal terms unless your Order Form or signed agreement states otherwise.

The initial subscription term will be the term stated in the applicable Order Form, checkout flow, or pricing plan ("Initial Term"). Unless otherwise stated, subscriptions automatically renew for successive renewal terms equal to the Initial Term.

Either party may elect not to renew by giving written notice at least thirty (30) days before the end of the then-current term, unless a different notice period is stated in the applicable Order Form.

To the extent permitted by law and unless a signed agreement states otherwise, QR TIGER's written renewal terms may be deemed accepted and effective upon your payment of renewal fees, recurring purchase, or continued access to or use of the Services after receipt of such renewal terms.

We may adjust pricing for any renewal term upon at least thirty (30) days' prior notice, including by email or account notice, unless a signed Order Form provides otherwise.

We may suspend or limit access to the Services, without liability, immediately or upon notice, if: (a) you fail to pay amounts due, (b) your use violates these Terms or the Terms of Acceptable Use, (c) your use poses a security risk or threatens the integrity or availability of the Services, (d) suspension is required by law or by a court, regulator, or governmental authority, or (e) your account activity is fraudulent, abusive, or unlawful.

Either party may terminate these Terms or any affected Order Form if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days after written notice, except that QR TIGER may terminate or suspend immediately for nonpayment, unlawful use, security threats, or serious violations of the Terms of Acceptable Use.

Either party may terminate these Terms upon written notice if the other party becomes insolvent, ceases operations without a successor, or becomes subject to bankruptcy, receivership, liquidation, or similar proceedings not dismissed within sixty (60) days.

Upon expiration or termination, your right to access and use the affected Services ends, and you must cease use of the affected Services except as expressly permitted during any applicable post-termination export or migration period.

If your subscription or Order Form provides a cancellation right, the terms of that cancellation right will govern. For annual or fixed-term plans, any refund rights, if any, will be determined by the applicable Order Form or promotional terms.

Unless a separate Order Form or signed agreement provides otherwise, self-serve purchases may be cancelled prospectively effective at the end of the then-current paid term. No refunds will be due except where expressly stated or required by law.

Where a signed enterprise agreement or Order Form includes a specific cancellation formula, refund schedule, migration period, or plan-specific usage recalculation, those terms will control over this Section.

Unless a separate agreement provides a different period, QR TIGER may make Customer Data available for export for up to ninety (90) days after expiration or termination, and may retain Customer Data for up to one (1) year after suspension or termination for backup, compliance, fraud prevention, dispute resolution, or restoration purposes, after which QR TIGER may delete it unless legally required to retain it longer.

Export and migration assistance, if any, may be limited to Customer Data and supported records or URLs identified in the applicable documentation or Order Form. Redirect functionality may be limited to supported dynamic QR codes, white-labeled domains, or URL-based destinations. Hosted content, templates, landing pages, vCards, and similar Company-hosted content may not be automatically portable and may need to be recreated by you on your own infrastructure.

You are responsible for any migration, domain redirection, DNS configuration, external hosting, and post-export redirects performed outside QR TIGER infrastructure. QR TIGER will not be liable for broken links, downtime, data loss, misdirected traffic, propagation delays, or third-party hosting issues resulting from customer-controlled migration activity.

If your plan or order includes physical QR stands, stickers, cards, blocks, or other printed or manufactured materials, shipping dates and delivery times are estimates unless we expressly agree otherwise in writing. Custom or branded materials may not be cancellable or refundable once production begins, except where required by law or expressly stated in the applicable Order Form.

You are responsible for where you place physical QR materials, how you display them to reviewers, and whether the placement complies with premises rules, advertising rules, consumer protection laws, accessibility obligations, and platform rules. QR TIGER is not responsible for damage, misuse, removal, tampering, scanning conditions, or customer-facing notices at your location.

You are responsible for reviewing any proof, design, QR code destination, logo, color, layout, or wording before ordering or printing. You represent that you have the rights to use any brand assets or content you upload or ask us to include.

If QR TIGER publishes Service Level Terms or an SLA for a paid Service, that SLA is incorporated by reference for the applicable Service. Unless otherwise stated, any service credits set forth in the SLA are your sole and exclusive remedy for service availability failures.

The Services may be unavailable during scheduled maintenance, emergency maintenance, or due to causes beyond QR TIGER's reasonable control. We will use commercially reasonable efforts to provide advance notice of scheduled maintenance when reasonably practicable.

Each party represents that it has validly entered into these Terms and has the legal power to do so.

QR TIGER warrants that it will provide the Services and any implementation or support services in a professional and workmanlike manner, using commercially reasonable efforts consistent with prevailing industry standards.

Except as expressly provided in these Terms, the Services, support, implementation services, Beta Offerings, export tools, migration tools, AI-generated draft suggestions, automation features, and all related components are provided "as is" and "as available." To the maximum extent permitted by law, QR TIGER disclaims all other warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing or usage of trade.

QR TIGER does not warrant that the Services will be uninterrupted, error-free, secure from all threats, or that all defects will be corrected.

QR TIGER does not warrant the performance, reliability, legality, or functionality of customer-managed systems, domains, redirects, servers, external hosts, or Third-Party Platforms.

ReviewCook may help you request, organize, and manage reviews. We do not guarantee that you will receive any number of reviews, any specific rating, any increase in revenue, any search ranking, any Google Maps placement, any "Map-Pack" result, any conversion rate, or any other business outcome.

Any calculator, projection, benchmark, testimonial, case study, sample review, demo, ranking statement, revenue estimate, rating estimate, or similar example is provided for illustration only. It is not a promise that you will achieve the same or similar result.

AI-generated draft suggestions may be inaccurate, incomplete, repetitive, unsuitable, mistranslated, or inconsistent with a customer's actual experience. Automation features may fail, be interrupted, or become unavailable if browsers, devices, networks, third-party platforms, or platform rules change.

QR TIGER will defend you against third-party claims alleging that the Services, as provided by QR TIGER and used by you in accordance with these Terms, directly infringe or misappropriate a third party's intellectual property rights, and QR TIGER will pay damages finally awarded or approved in settlement, provided that you (a) promptly notify QR TIGER, (b) allow QR TIGER sole control of the investigation, defense and settlement, and (c) provide reasonable cooperation at QR TIGER's expense. QR TIGER may not settle any claim in a manner that admits fault on your behalf or imposes non-monetary obligations on you without your prior written consent.

QR TIGER will have no obligation under Section 15.1 to the extent a claim arises from: (a) Customer Data, Third-Party Materials, or Third-Party Platforms; (b) modifications not made by QR TIGER; (c) use outside the scope of these Terms or documentation; (d) continued use after notice of alleged infringement; or (e) combinations with items not provided by QR TIGER.

If the Services become, or in QR TIGER's opinion are likely to become, subject to an infringement claim, QR TIGER may, at its option: (a) procure the right for you to continue using the affected Services, (b) replace or modify the affected Services so they become non-infringing without materially reducing core functionality, or (c) terminate the affected Services and refund prepaid fees for the terminated portion covering the unused remainder of the then-current paid term.

You will defend, indemnify, and hold harmless QR TIGER and its affiliates, officers, employees, contractors, and suppliers from and against third-party claims arising out of or related to: (a) Customer Data; (b) your use of the Services in violation of these Terms, the Terms of Acceptable Use, or applicable law; (c) your use of Third-Party Platforms or Third-Party Materials; (d) your failure to obtain required notices, rights, permissions, or consents; or (e) your products, services, content, campaigns, or destinations accessed through the Services.

To the maximum extent permitted by law, neither party nor QR TIGER's suppliers, subprocessors, affiliates, or licensors will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business, data, or use, even if advised of the possibility of such damages.

To the maximum extent permitted by law, each party's aggregate liability arising out of or related to these Terms will not exceed the total fees paid or payable by you to QR TIGER for the applicable Services during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits liability for: (a) your payment obligations, (b) your indemnification obligations, (c) fraud, wilful misconduct, or gross negligence to the extent liability cannot be excluded under applicable law, (d) breach of confidentiality, or (e) infringement or misappropriation of the other party's intellectual property rights.

Without limiting the foregoing, QR TIGER will not be liable for customer-controlled migration, external domain redirects, third-party hosting, or any Third-Party Platform issues following export or transfer of Customer Data.

Without limiting the foregoing, QR TIGER will not be liable for third-party platform decisions, removed or rejected reviews, delayed posting, account restrictions, ranking changes, lost review opportunities, reviewer edits, reviewer refusal to post, or any business outcome related to reviews, ratings, search visibility, or revenue.

These Terms and any dispute, claim, or controversy arising out of or in connection with them will be governed by the laws of Singapore, without regard to conflict of laws principles.

Before commencing arbitration, the parties will first attempt in good faith to resolve any dispute by written notice and business discussions for at least thirty (30) days.

Any dispute not resolved through good-faith discussions will be finally resolved by arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the SIAC Rules in force when the Notice of Arbitration is submitted, which rules are deemed incorporated by reference into this clause. The seat of arbitration will be Singapore. The tribunal will consist of one (1) arbitrator unless the SIAC Rules require otherwise. The language of arbitration will be English. The award will be final and binding.

Nothing in these Terms prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction to protect confidential information, intellectual property, or security interests pending final resolution by arbitration.

You may not assign or transfer these Terms without QR TIGER's prior written consent, except to an affiliate or in connection with a merger, acquisition, or transfer of substantially all assets, provided the assignee assumes these Terms in writing. QR TIGER may assign these Terms, in whole or in part, to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of assets.

QR TIGER may use affiliates, subprocessors, contractors, and other service providers to perform portions of the Services, provided that QR TIGER remains responsible for their performance to the extent required by these Terms and any applicable DPA.

Neither party will be liable for delay or failure to perform due to causes beyond its reasonable control, except for payment obligations.

No agency, partnership, joint venture, fiduciary, or employment relationship is created by these Terms or by your use of the Services. You have no authority to bind QR TIGER in any respect whatsoever, and nothing in these Terms gives either party the right to act on behalf of the other except as expressly stated in writing.

Notices under these Terms must be in writing and may be given by email, account notice, courier, or other method reasonably calculated to provide notice. Notices to QR TIGER should be sent to legal@qrtiger.com and it@qrtiger.com and mailed to:

Legal Department
7 Temasek Boulevard
#12-07, Suntec Tower One
Singapore 038987

If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

No failure or delay in exercising any right will operate as a waiver.

These Terms constitute the complete and exclusive agreement between the parties regarding the Services and supersede all prior or contemporaneous proposals, communications, and understandings relating to the Services, except as expressly provided in Section 1.

Any provisions that by their nature should survive termination will survive, including provisions regarding fees, ownership, confidentiality, indemnification, limitations of liability, dispute resolution, and post-termination rights and restrictions.