Cookie Policy

This Cookie Policy applies to people who interact with ReviewCook online, including:

• visitors to ReviewCook websites, landing pages, and product pages;
• ReviewCook business customers and their account users, such as owners, administrators, employees, contractors, agencies, and support users;
• reviewers and other individuals who scan a ReviewCook QR code or use a ReviewCook-powered review, rating, feedback, or hosted destination page; and
• prospective customers, partners, vendors, and other people who communicate with us online.

For clarity, ReviewCook is primarily a business-to-business service. Our business customers may use the Platform to create QR codes, review flows, feedback pages, hosted destinations, and related tools for their own customers, guests, patients, clients, visitors, or reviewers.

Cookies are small text files that are stored on your device, such as your phone, tablet, or computer, when you visit a website or use an online service. Cookies can help a website remember your device, login session, language choice, consent preferences, or pages you visited.

When we say "cookies" in this policy, we also mean similar technologies, such as:

• pixels and web beacons;
• tags and scripts;
• local storage and session storage;
• software development kits, where applicable;
• device or browser identifiers;
• server logs;
• QR scan logs;
• security and fraud-prevention signals; and
• similar technologies that store information on, or access information from, your device.

Some of these technologies are needed for the Platform to work. Others help us understand how the Platform is used, remember your preferences, protect against abuse, or, where applicable, support marketing and advertising.

Depending on the feature, cookie category, and your settings, cookies and similar technologies may collect or help us process information such as:

• IP address;
• device type;
• browser type;
• operating system;
• approximate location based on IP address;
• referring website or campaign source;
• pages viewed;
• buttons or links clicked;
• date and time of access;
• login or session status;
• cookie consent choices;
• QR code scan events;
• QR campaign or destination identifiers;
• hosted page interactions;
• review or feedback flow events;
• error messages and diagnostic data;
• fraud, bot, abuse, or security signals; and
• similar usage, analytics, or technical information.

Some of this information may be considered personal data or personal information under applicable privacy laws. Please see our Privacy Policy for more information about how we collect, use, disclose, and protect personal information.

We may use the following types of cookies and similar technologies.

ReviewCook customers may use the Platform to create QR codes, hosted review pages, feedback pages, AI-assisted review draft flows, and other public-facing pages for their own customers, guests, patients, clients, visitors, or reviewers.

When someone scans a ReviewCook QR code or uses a reviewer-facing page, we may use cookies and similar technologies that are needed to:

• deliver the page;
• route the QR scan;
• operate the review, rating, or feedback flow;
• support AI-assisted review draft functionality;
• remember privacy or consent choices;
• detect abuse, fraud, bots, or suspicious activity;
• measure basic performance;
• troubleshoot technical issues; and
• provide the service requested by the ReviewCook customer.

Depending on the situation, the ReviewCook customer may be the controller, business, or other responsible party for how reviewer personal data is collected and used through that customer's campaign, QR code, hosted page, redirect, or integration. ReviewCook may act as a service provider, processor, or similar role where required by the applicable agreement and law.

ReviewCook customers are responsible for providing any notices and obtaining any consents required for their own use of the Platform, including for:

• customer-configured destinations;
• redirects;
• forms;
• third-party integrations;
• analytics tools;
• advertising tools;
• customer relationship management tools;
• review platform links; and
• other tools or destinations selected or controlled by the ReviewCook customer.

A ReviewCook QR code, link, hosted page, or workflow may direct you to a third-party website, review platform, business website, social media page, form, or other destination that we do not control.

Those third-party websites and platforms may use their own cookies or similar technologies. Their use of cookies is governed by their own cookie and privacy policies, not this Cookie Policy.

ReviewCook is not responsible for cookies, tracking technologies, privacy practices, or content used by third-party websites, platforms, or destinations that are not controlled by us.

Cookies may be either session cookies or persistent cookies.

Session cookies last only while your browser or session is open. They are usually deleted when you close your browser.

Persistent cookies stay on your device for a longer period or until you delete them. They may help us remember your preferences, consent choices, or login information for future visits.

The length of time a cookie remains on your device depends on the cookie's purpose and settings. For more details about specific cookies, please see our Cookie Declaration at COOKIE DECLARATION.

You can control cookies in several ways.

Where privacy laws require us to identify a legal basis, we rely on different legal bases depending on the cookie category and context.

For essential cookies and certain security, fraud-prevention, and abuse-prevention technologies, we use them because they are needed to provide, secure, and operate the Platform. Where the GDPR or similar laws apply, our legal basis may be performance of a contract, compliance with legal obligations, or our legitimate interests in operating and protecting the Platform.

For analytics, performance, functional, targeting, and advertising cookies, we ask for consent where required by applicable law. You can withdraw or change that consent at any time.

In some places, certain low-risk analytics or functional technologies may be allowed without consent where permitted by law. Where we rely on such an exception, we will still provide clear information and any choices required by law.

For users in the European Economic Area, the United Kingdom, Switzerland, and other places with similar cookie rules, we will not use non-essential cookies unless we have obtained any consent required by law.

Where consent is required, we will aim to make the choice clear, easy to understand, and easy to change.

You can withdraw or update your consent at any time through your cookie or browser settings.

Withdrawing consent will not affect the lawfulness of processing that occurred before withdrawal.

Depending on where you live and how we use cookies, you may have rights under U.S. state privacy laws, such as the right to opt out of certain processing for targeted advertising, sale, or sharing of personal information.

Where required, you may be able to exercise these choices through:

• our cookie settings tool
• your browser settings
• any other method described in our Privacy Policy.

We will honor legally required opt-out preference signals, such as Global Privacy Control, where required by applicable law.

Please see our Privacy Policy for more information about U.S. privacy rights and how to exercise them.

Some browsers offer a "Do Not Track" setting. Because there is no single industry standard for responding to Do Not Track signals, we do not respond to all Do Not Track signals in the same way.

However, where required by applicable law, we will honor recognized opt-out preference signals, such as Global Privacy Control, for applicable choices relating to sale, sharing, or targeted advertising.

You can also manage cookie choices directly through your browser settings.

ReviewCook is provided by QR TIGER PTE. LTD., and we may use service providers, infrastructure, or support teams located in different countries.

If information collected through cookies or similar technologies is transferred outside your country or region, we will use safeguards required by applicable law. These safeguards may include standard contractual clauses, data processing agreements, adequacy decisions, or other lawful transfer mechanisms.

Please see our Privacy Policy and, where applicable, our Data Processing Addendum for more information.

ReviewCook is not designed for children. We do not knowingly use cookies to target advertising to children or knowingly collect personal information from children through the Platform.

ReviewCook customers must not use the Platform to collect personal information from children unless they have all notices, consents, and legal authority required by applicable law and have obtained any required written approval from us.

To provide more transparency, we maintain or will make available a Cookie Declaration at:

COOKIE DECLARATION

The Cookie Declaration may list cookies and similar technologies used on the Platform, including their:

• names;
• providers;
• purposes;
• categories;
• durations;
• whether they are first-party or third-party cookies; and
• other relevant details.

Because cookies may change as we update the Platform or our service providers, the Cookie Declaration may be updated more often than this Cookie Policy.

You can find more information about third-party providers and the cookies or similar technologies they may use here:

THIRD PARTY COOKIE LIST

We recommend reviewing those third-party policies to understand how they may process your information.

We may update this Cookie Policy from time to time.

If we make material changes, we will use reasonable efforts to let you know, such as by posting the updated policy on this page, updating the "Last Updated" date, providing an account notice, or using another reasonable method.

We encourage you to review this Cookie Policy periodically so you understand how ReviewCook uses cookies and similar technologies.

Depending on your location, you may have privacy rights relating to personal information collected through cookies and similar technologies. These rights may include the right to:

• withdraw consent for non-essential cookies;
• access personal information;
• correct inaccurate personal information;
• delete personal information;
• object to or restrict certain processing;
• opt out of targeted advertising, sale, or sharing;
• limit certain uses of sensitive personal information, where applicable;
• receive a copy of certain personal information in a portable format; and
• complain to a privacy authority.

These rights may be subject to limitations under applicable law.

For more details about your rights and how to exercise them, please see our Privacy Policy.