We want to be open about how we use cookies on our website. This page gives you detailed information about each cookie we use, such as who provides it, what it's for, what type it is, and how long it stays on your device.
The cookie categories listed here match those in our Cookie Policy. If we start using new cookies, we'll update this page.
For more details on how we use cookies overall, please check our Cookie Policy
1. Essential Cookies
These cookies are needed for our website to work properly. They help with things like security, network management, and keeping the site accessible. Essential cookies are always active and can't be disabled.
| Name | Provider | Purpose | Storage Duration | Type |
|---|---|---|---|---|
| rc_at | ReviewCook (QR TIGER PTE. LTD.) | Maintains your authenticated session so you can access the dashboard. Set as an httpOnly cookie after login. | 24 hours (refreshed while you remain signed in) | First-party cookie (httpOnly) |
| reviewcook.auth.session | ReviewCook (QR TIGER PTE. LTD.) | Stores your login session in browser local storage so you stay signed in across page visits. | Until you log out or clear site data | Local storage (similar technology) |
| reviewcook-cookie-consent | ReviewCook (QR TIGER PTE. LTD.) | Remembers your cookie consent choices (essential-only, accept all, or custom preferences). | Until you update your preferences or clear site data | Local storage (similar technology) |
2. Functional Cookies
Functional cookies remember your preferences and enable optional features such as live chat support. They load only when you enable functional cookies in your consent settings.
| Name | Provider | Purpose | Storage Duration | Type |
|---|---|---|---|---|
| Help Scout Beacon cookies (e.g. session and widget state identifiers) | Help Scout LLC | Powers the live chat and customer support widget on public pages (marketing, blog, login, register, checkout). Remembers chat session state and widget preferences. | Session to 1 year (varies by cookie; see Help Scout documentation) | Third-party cookie / local storage |
3. Performance Cookies (2)
Performance cookies help us understand how people use our website (including Google Tag Manager site-wide and Google Analytics 4 on our landing page). They load only when you enable performance cookies in your consent settings.
| Name | Provider | Purpose | Storage Duration | Type |
|---|---|---|---|---|
| _ga | Google LLC | Google Analytics 4 cookie used to distinguish visitors when performance cookies are enabled (via Google Tag Manager and/or the landing-page gtag). | Up to 2 years | HTTP Cookie |
| _ga_* | Google LLC | Google Analytics 4 cookie used to persist session state and measure site usage when performance cookies are enabled. | Up to 2 years | HTTP Cookie |
4. Advertising Cookies (2)
These cookies help us measure the effectiveness of marketing campaigns (including Google Ads conversion tracking on our landing page). They load only when you enable advertising cookies in your consent settings.
| Name | Provider | Purpose | Storage Duration | Type |
|---|---|---|---|---|
| _gcl_au | Google LLC | Google Ads conversion linker cookie. Helps measure ad clicks and conversions on our marketing site when advertising cookies are enabled. | 90 days | HTTP Cookie |
| IDE / related Google advertising identifiers | Google LLC | Used by Google advertising services to measure campaign effectiveness and support conversion tracking when advertising cookies are enabled. | Up to 13 months (varies by cookie; see Google documentation) | HTTP Cookie |
5. Unclassified Cookies
Unclassified cookies are those we're still reviewing to fully understand their purpose and use.
| Name | Provider | Purpose | Storage Duration | Type |
|---|---|---|---|---|
| - | - | - | - | - |
There are no unclassified cookies at this time. We'll update this section if needed.
Got Questions?
If you'd like more information about a specific cookie or want to ask anything about this list, feel free to contact us at:
We're happy to help!